TERMS OF SERVICE

Last Updated: September 4, 2026

OVERVIEW

Welcome to SD Butik & Aksesuar. These Terms of Service ("Terms") govern your access to and use of the SD Butik & Aksesuar website and online store, including all related information, content, features, products and services provided through the website (collectively, the "Services").

In these Terms, "we", "us", "our", and "SD Butik & Aksesuar" refer to the seller operating the online store.

Our online store is powered by Shopify, which provides the technology infrastructure that enables us to operate our online store and provide the Services.

By accessing or using our Services, placing an order, or purchasing a product from our online store, you agree to be bound by these Terms and the policies referenced in them.

These Terms are intended to comply with applicable Turkish legislation, including, where applicable, the Turkish Consumer Protection Law No. 6502, the Regulation on Distance Contracts, the Law No. 6563 on the Regulation of Electronic Commerce, and the Law No. 6698 on the Protection of Personal Data.

If you do not agree with these Terms, you should not use our Services or place an order through our online store.

Our processing of personal data is governed by our Privacy Policy, available at:

https://sudedogrul.com/policies/privacy-policy

SECTION 1 – ACCESS AND USE

You may use our Services only for lawful purposes and in accordance with these Terms and applicable Turkish law.

If you are under the age of 18, you may use our Services only with the knowledge and consent of your parent or legal guardian where required by applicable law.

You agree to provide accurate, current and complete information when placing an order or otherwise providing information through our website.

You are responsible for ensuring that the information you provide, including your name, contact information, billing information and delivery address, is accurate and up to date.

We reserve the right to refuse or cancel orders where we reasonably believe that fraudulent, unlawful or abusive activity has occurred, subject always to mandatory consumer rights under applicable law.

SECTION 2 – PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, images, prices, colors, sizes and other information displayed on our website are accurate and current.

However, the appearance of colors may vary depending on your device, screen settings and other technical factors.

Product information, availability, specifications and prices may be updated from time to time.

Any such changes will not affect orders that have already been accepted, except where correction or cancellation is permitted or required by applicable law.

We reserve the right to discontinue products or limit the quantity of products available for purchase, subject to applicable consumer protection legislation.

Nothing in these Terms limits or excludes any mandatory legal rights you may have as a consumer.

SECTION 3 – ORDERS AND CONTRACT FORMATION

When you place an order through our online store, you submit an offer to purchase the selected products.

An order is not considered accepted until we confirm the order in accordance with our ordering process.

Before completing your purchase, you will have the opportunity to review the products, quantities, prices, delivery information and other relevant details of your order.

You are responsible for reviewing your order before completing the purchase.

After your order is successfully placed, we may send an order confirmation to the email address you provided.

If we are unable to accept or fulfill an order, we will inform you as soon as reasonably possible and, where payment has already been received, refund the relevant amount in accordance with applicable law.

Nothing in this section limits your statutory rights under Turkish consumer protection legislation.

SECTION 4 – PRICES, PAYMENT AND BILLING

All product prices displayed on our website are stated in the currency shown at the time of purchase.

Unless otherwise stated, applicable taxes and other mandatory charges will be presented to you as required by applicable Turkish legislation before the completion of your order.

Shipping and delivery charges, where applicable, will be displayed before you complete your purchase.

Prices and promotions may be changed from time to time. Such changes will not affect orders that have already been accepted.

You agree to provide accurate and complete payment and billing information.

Payments are processed through the payment methods made available through our online store. We do not have access to or store your complete payment card details except to the extent permitted or required for the operation of the Services and applicable law.

SECTION 5 – SHIPPING AND DELIVERY

We will deliver accepted orders to the delivery address provided by you during the ordering process.

Estimated delivery times and applicable shipping charges will be presented during the purchasing process where applicable.

Delivery periods will be determined in accordance with applicable Turkish legislation and the information provided during the order process.

We are not responsible for delays caused by circumstances beyond our reasonable control, including extraordinary events, natural disasters, severe weather, transportation disruptions, customs procedures or other force majeure events, to the extent permitted by law.

If an order cannot be delivered due to incorrect or incomplete information provided by the customer, we may contact the customer to arrange an appropriate solution.

Nothing in this section limits any mandatory rights granted to consumers under the applicable Turkish legislation.

SECTION 6 – RIGHT OF WITHDRAWAL AND RETURNS

Consumers purchasing products through our online store may have a statutory right of withdrawal ("cayma hakkı") under the Turkish Consumer Protection Law No. 6502 and the Regulation on Distance Contracts.

Where the statutory right of withdrawal applies, the consumer may exercise this right within the legally prescribed period without having to provide a reason, subject to the conditions and exceptions established by applicable legislation.

The withdrawal period, applicable conditions, return procedure, refund procedure and statutory exceptions are described in our Refund and Return Policy.

Nothing in our Refund and Return Policy or these Terms is intended to restrict or eliminate any mandatory consumer rights provided under Turkish law.

Certain products may be excluded from the right of withdrawal where an applicable statutory exception exists, including products that are prepared according to the consumer's specific requests or clearly personalized, or other products falling within statutory exceptions.

Consumers are responsible for following the applicable return instructions provided by us. Any return costs and conditions will be determined in accordance with applicable legislation and our Refund and Return Policy.

For further information regarding personal data processing, please see our Privacy Policy:

https://sudedogrul.com/policies/privacy-policy

SECTION 7 – DEFECTIVE OR NON-CONFORMING PRODUCTS

We are responsible for ensuring that products supplied to consumers comply with the applicable requirements of Turkish consumer protection legislation.

If a product is defective, damaged, incomplete or otherwise does not conform to the applicable contractual requirements, you may have statutory rights under Turkish law.

Depending on the circumstances and applicable legislation, these rights may include repair, replacement, reduction of the purchase price, termination of the contract or other remedies provided by law.

If you receive a damaged or defective product, please contact us as soon as reasonably possible using the contact information provided in the Contact Information section.

Nothing in these Terms limits any mandatory statutory rights relating to defective or non-conforming products.

SECTION 8 – INTELLECTUAL PROPERTY

All content made available through our Services, including but not limited to trademarks, logos, brand names, product names, text, photographs, images, graphics, designs, product descriptions, videos, audio, software and website design, is owned by or licensed to SD Butik & Aksesuar or the applicable rights holder and is protected under applicable intellectual property laws.

You may access and use the Services for personal and lawful purposes only.

Unless expressly permitted by us or applicable law, you may not copy, reproduce, distribute, modify, publish, publicly display, transmit, sell, license or otherwise exploit any content from our Services.

All rights not expressly granted under these Terms are reserved.

SECTION 9 – THIRD-PARTY SERVICES AND TOOLS

Our Services may use third-party services, applications, payment providers, shipping providers, analytics services or other technologies that assist us in operating the online store.

Certain third-party services may be subject to their own terms and privacy policies.

We are not responsible for the content, policies or practices of independent third-party services to the extent they are outside our reasonable control.

Where required by applicable law, we will provide the information necessary to enable you to understand the role of relevant third-party service providers.

SECTION 10 – THIRD-PARTY LINKS

Our website may contain links to websites or services operated by third parties.

These links may be provided for convenience or informational purposes.

We are not responsible for the content, security, privacy practices or policies of third-party websites that we do not operate.

Your use of a third-party website is subject to that third party's applicable terms and policies.

SECTION 11 – SHOPIFY

Our online store is powered by Shopify, which provides the technology infrastructure used to operate the website.

The purchase of products through our online store is a transaction between you and SD Butik & Aksesuar.

Shopify provides technology and related services to us but is not the seller of the products offered through our online store.

Your use of our Services may also be subject to applicable Shopify terms and policies where relevant.

SECTION 12 – PRIVACY AND PERSONAL DATA

We process personal data in accordance with applicable Turkish data protection legislation, including the Law No. 6698 on the Protection of Personal Data ("KVKK") and applicable secondary legislation.

Information about the personal data we collect, the purposes and legal grounds for processing, data recipients, retention periods, data transfers and your rights as a data subject is provided in our Privacy Policy.

Our Privacy Policy is available at:

https://sudedogrul.com/policies/privacy-policy

Where personal data is processed by Shopify or other service providers on our behalf or independently, such processing may also be subject to the relevant provider's privacy policies and contractual arrangements.

Where personal data is transferred outside Türkiye, such transfer will be carried out in accordance with the applicable provisions of the KVKK and other applicable legislation.

SECTION 13 – ELECTRONIC COMMUNICATIONS

When you use our Services, place an order, contact us by email or otherwise communicate with us electronically, you consent to receiving electronic communications where permitted by applicable law.

Order confirmations, transaction-related notifications and other service communications may be sent electronically to the contact information you provide.

Commercial electronic communications, including promotional messages, will be sent in accordance with applicable Turkish legislation governing commercial electronic messages.

You may withdraw your consent to commercial electronic communications through the available unsubscribe or opt-out mechanisms, where applicable.

SECTION 14 – PROHIBITED USES

You may not use our Services:

(a) for any unlawful purpose;

(b) to violate applicable Turkish or other applicable laws and regulations;

(c) to infringe our intellectual property rights or the rights of third parties;

(d) to provide false, misleading or fraudulent information;

(e) to interfere with the security or operation of our website;

(f) to introduce viruses, malware or other harmful code;

(g) to attempt unauthorized access to our systems or accounts;

(h) to use automated systems to interfere with the normal operation of the website;

(i) to engage in fraudulent transactions or payment activities; or

(j) to otherwise misuse our Services.

We reserve the right to restrict or suspend access to our Services where reasonably necessary to protect our website, customers, business or legal rights, subject to applicable law.

SECTION 15 – TERMINATION AND SUSPENSION

We may suspend or restrict access to our Services where necessary due to security concerns, suspected fraud, unlawful activity, technical issues or a violation of these Terms.

Termination or suspension of access will not affect rights or obligations that have already arisen under applicable law or an accepted order.

Any provisions of these Terms that by their nature should continue after termination will remain effective to the extent permitted by law.

SECTION 16 – DISCLAIMER

We make reasonable efforts to ensure that our Services are available and that information presented on our website is accurate.

However, we do not guarantee that the website will always be uninterrupted, error-free or available at all times.

We may temporarily suspend access to the Services for maintenance, security, technical updates or other legitimate reasons.

Nothing in these Terms excludes, restricts or limits any liability or consumer right that cannot lawfully be excluded or limited under Turkish law.

SECTION 17 – LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, SD Butik & Aksesuar shall not be liable for losses that are caused solely by circumstances outside our reasonable control.

However, nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by Turkish law.

In particular, these Terms do not limit any mandatory rights or remedies available to consumers under the Turkish Consumer Protection Law No. 6502 or other applicable legislation.

SECTION 18 – FORCE MAJEURE

We shall not be considered in breach of these Terms where performance is prevented or materially delayed by events beyond our reasonable control, including natural disasters, fire, flood, war, governmental measures, widespread transportation disruptions, major technical failures, epidemics, strikes or other events that qualify as force majeure under applicable law.

We will take reasonable steps to minimize the effects of such events and resume performance as soon as reasonably possible.

SECTION 19 – SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid or unenforceable under applicable law, that provision shall be interpreted or modified to the minimum extent necessary to make it lawful and enforceable.

If it cannot be made enforceable, it shall be severed from these Terms without affecting the validity of the remaining provisions.

SECTION 20 – NO WAIVER

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

Any waiver must be interpreted in accordance with applicable law.

SECTION 21 – ENTIRE AGREEMENT

These Terms, together with the policies expressly referenced herein, constitute the terms governing your use of our Services and your purchases from our online store.

Where mandatory consumer legislation applies, such legislation shall prevail over any conflicting provision of these Terms.

SECTION 22 – ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms where such transfer would be contrary to applicable law or would adversely affect mandatory consumer rights.

We may transfer or assign our rights and obligations where permitted by applicable Turkish law, provided that such transfer does not unlawfully restrict your rights as a consumer.

SECTION 23 – GOVERNING LAW AND JURISDICTION

These Terms and any dispute arising from your use of our Services or purchases from our online store shall be governed by the laws of the Republic of Türkiye.

Mandatory provisions of Turkish consumer protection legislation shall apply where applicable.

Consumer disputes shall be handled by the competent Consumer Arbitration Committees and Consumer Courts in accordance with the applicable legislation and the monetary limits and jurisdictional rules in force at the time the dispute arises.

Where a dispute is not subject to mandatory consumer dispute-resolution procedures, the competent courts and enforcement offices in Türkiye shall have jurisdiction in accordance with applicable Turkish procedural law.

SECTION 24 – CHANGES TO THESE TERMS

We may update or modify these Terms from time to time to reflect changes to our Services, business practices, applicable legislation or other legitimate reasons.

The most current version of these Terms will be made available on our website.

Changes will not retroactively affect rights arising from orders that have already been accepted, except where required or permitted by applicable law.

Your continued use of the Services after updated Terms have been published constitutes acceptance of the updated Terms to the extent permitted by law.

SECTION 25 – CONTACT INFORMATION

If you have questions, complaints or requests concerning these Terms, your orders or our Services, you may contact us using the information below.

Trade Name: SD Butik & Aksesuar

Phone Number: +90 537 482 58 00

Email: sdboutiqueaccessory@gmail.com

Physical Address: Akçaali Mahallesi, Atatürk Caddesi No: 20/A, Gönen, Balıkesir, Türkiye

Tax Number: 29521181234

For information concerning the processing of personal data and your rights under the KVKK, please review our Privacy Policy:

https://sudedogrul.com/policies/privacy-policy